Security & trust
OctoVault's whole job is trustworthy answers about your equipment. That only works if the product shows its sources — and its limits.
Guided setup: send what you have; we organize the first equipment records with you.
Start with one machine, one nameplate photo, and one repair invoice. Ask what fixed this last time. Prefer to talk? Call (226) 243-0172.
Ask OctoVault builds answers only from the records in your workspace and shows which ones. No mystery sources, no invented facts.
When the warranty isn't on file or a document couldn't be read, the answer says so — in amber, as a first-class result. Gaps are never papered over.
We export everything for you anytime you ask — a standing promise with a one-business-day turnaround.
Every customer workspace is isolated from every other, and automated isolation tests run on every build before it ships.
OctoVault shows its sources, calls out missing proof, and makes guided setup available for teams that want help loading their first records.
Public demos and screenshots use a made-up sample workspace. Customer documents are never shown outside your workspace without written permission.
What we don't claim: OctoVault does not replace your maintenance program, control equipment, or predict failures. It organizes equipment maintenance memory: records, sources, gaps, and handoff context your team can search and ask.
Help is optional
Guided setup: send what you have; we organize the first equipment records with you. We reply within one business day.
What to try first: Start with one machine, one nameplate photo, and one repair invoice. Ask what fixed this last time. Your records stay exportable, and every answer shows the sources behind it.
FAQ
In your own workspace, isolated from every other customer and verified by automated tests on every build. Real records onboard through guided setup — and we export everything for you anytime you ask.
It tells you. The file is saved either way, marked "could not read yet," and the record's Missing list shows what still needs a better copy. Honest gaps beat confident guesses.
No. Public demos and screenshots use a sample workspace with made-up records. Your documents are never shown to anyone outside your workspace without written permission.
OctoVault is available through the app and guided setup. Start with one equipment record, verify the sources, and expand from there when the workflow fits your team.
