Contact & guided setup

Open the app, send us the records, or call.

Choose the access path that fits your team: start in the app, request guided setup, or ask a question by phone.

Open OctoVault app We'll load your first records

Guided setup: send what you have; we organize the first equipment records with you.

Start with one machine, one nameplate photo, and one repair invoice. Ask what fixed this last time. Prefer to talk? Call (226) 243-0172.

Answers cite sourcesMissing proof is called outRecords stay exportableYou approve every fact

PATH 1 · NOW

Open the OctoVault app

Try one record with sample data — snap a nameplate, attach a document, ask a question. Nothing to install.

Open OctoVault app

PATH 2 · GUIDED

We'll load it with you

Send us what you have — photos, PDFs, your spreadsheet — and we set up your first records with you. We reply within one business day.

Request guided setup

PATH 3 · TALK

Call the assistant line

Ask what to upload first or how guided setup works. It's an AI-answered line — leave your details and we call back.

Call (226) 243-0172

Prefer email? innovate-ops@innovate-ops.com reaches the team directly.

Help is optional

Rather not do the loading yourself?

Guided setup: send what you have; we organize the first equipment records with you. We reply within one business day.

What to try first: Start with one machine, one nameplate photo, and one repair invoice. Ask what fixed this last time. Your records stay exportable, and every answer shows the sources behind it.

FAQ

Short answers for busy operators.

Can I open the app now?

Yes. Open OctoVault in your browser and start with one equipment record. If you'd rather not do the loading, request guided setup and we'll load your first records with you.

What should I try first?

One record. Snap a nameplate photo, attach one manual or service invoice, then ask: what fixed this last time? If the answer isn't useful, you've lost ten minutes.

Can I call someone?

Yes — (226) 243-0172. It's an AI-answered line: ask what to upload first or how guided setup works, and leave your details for a callback.

What if the AI misreads something?

Nothing lands in a record until you approve it. Every answer shows its sources, and when proof is missing OctoVault says "missing" instead of guessing.

Open OctoVault app We'll load your first records