Can I open the app now?
Yes. Open OctoVault in your browser and start with one equipment record. If you'd rather not do the loading, request guided setup and we'll load your first records with you.
What should I try first?
One record. Snap a nameplate photo, attach one manual or service invoice, then ask: what fixed this last time? If the answer isn't useful, you've lost ten minutes.
Can I call someone?
Yes — (226) 243-0172. It's an AI-answered line: ask what to upload first or how guided setup works, and leave your details for a callback.
What records should I upload first?
The ones you dig for: the last service invoice, the warranty, the manual, and a nameplate photo. One good record beats fifty empty ones.
Is this a CMMS?
No. OctoVault doesn't schedule crews, assign jobs, or track time — keep whatever runs your work. OctoVault is where what-happened lives: the fixes, manuals, warranties, invoices, and notes, answerable with sources.
What happens if OctoVault cannot read a document?
It tells you. The file is saved either way, marked "could not read yet," and the record's Missing list shows what still needs a better copy. Honest gaps beat confident guesses.
Is this ready for production?
OctoVault is available through the app and guided setup. Start with one equipment record, verify the sources, and expand from there when the workflow fits your team.
How does pricing work?
The free plan covers one site and ten machines. Paid plans are flat per site, never per technician: Vault $59, Operations $139, Portfolio $399 CAD a month, with two months free on annual. Having us load your records is a separate one-time service.
Can churches and non-profits use it?
Yes — and most qualifying church and non-profit setups are no-cost. See the churches page or ask about the community program.
What if the AI misreads something?
Nothing lands in a record until you approve it. Every answer shows its sources, and when proof is missing OctoVault says "missing" instead of guessing.
Where does my data live?
In your own workspace, isolated from every other customer and verified by automated tests on every build. Real records onboard through guided setup — and we export everything for you anytime you ask.
